1) General Sales Conditions

1.1 The seller proposes selling his products on blackpalmshop.com by doing e-commerce activities to their end users, hereinafter referred to as "consumers".

1.2 "Consumer" means any natural person who is acting for purposes which are not attributable to his commercial, business or professional activity.

1.3 The sale is subject to the acceptance of the terms and conditions described herein.

1.4 If the products on blackpalmshop.com are no longer present or available at the time of purchase and the simultaneous sending of the order form will be the burden of the seller to give timely communication to the consumer, in any case within 30 days, From the day following receipt of the order.

In case the price has been paid, it will be the seller's burden to repay the amount paid in the shortest possible time.

1.5 By submitting the order form, the consumer confirms that he or she is aware of and accepts the general terms of sale and the additional information contained on blackpalmshop.com.
 

2) Product prices and features


2.1 The prices of products displayed on blackpalmshop.com are understood to include VAT, expressed in Euros.

2.2 Seller has the right to change product prices at any time, at their own discretion, several times in the same day without prior notice. Any changes are not applicable to orders made before the price change.

2.3 The qualities and features of the products on sale on blackpalmshop.com are described in each product card, but images and colors may differ slightly from actual ones due to the internet browser or monitor used.


3) Payment


3.1 The payment of the price must be made by credit card through the Pay Pal system or Gest Pay service which guarantee the security, accuracy and confidentiality of the transaction.

3.2 The consumer's financial information will be used solely to complete the purchase procedures or to issue repayments in the event of any refund of the products on the basis of the exercise of the right of withdrawal.
 

4) Execution of the sales contract


4.1 The execution of the sales contract shall take place in accordance with the terms and conditions laid down in art. 4 and according to the terms and conditions described herein.

4.2 The display of products on blackpalmshop.com constitutes a mere invitation of the seller to the consumer and is not binding on the seller, thus not constituting an offer to the public as defined in art. 1336 of the Italian Civil Code.

4.3 The receipt of the purchase order of the consumer does not impose any obligation on the seller to accept them.

4.4 In the event of a vendor refusing the order, the consumer has no right to reimburse the seller.

4.5 When a vendor order is rejected for excessive telematic traffic on the site or for any other cause, no sum will be deducted from the consumer. In the event of crediting, the entire amount will be returned immediately.

5) Shipment

5.1 The products will be shipped from the seller to the consumer through express couriers, operating all over the world, guaranteeing traceability of the parcel.

5.2 Orders will be processed on working days, Monday to Friday.

5.3 At the time of the shipment, the consumer will be sent by mail to the identification code of the package containing the product in order to be able to monitor the transit of the product at any time.

5.4 The costs and risks of shipment are understood to be entirely borne by the consumer. Any additional costs resulting from customs duties for dispatches outside the European Union are to be understood entirely by the consumer.

6) Right of withdrawal


6.1 According to Legislative Decree no.185 / 99, the consumer has the right to withdraw from the contract without penalty and without giving any explanation for a period of fourteen working days from the day he receives the products, so he can return the goods to Your expenses.

6.2 The right of withdrawal is excluded under art. 55 of the Consumption Code: when it comes to the supply of tailor-made or clearly customized goods (for color, size, fabric, etc.) or which, by their nature, can not be sent back or is likely to deteriorate or alter rapidly.

6.3 The Right of Withdrawal shall be exercised by sending a written communication by registered mail with acknowledgment of receipt by returning to the following address: Blackpalmshop by Umberto Buffo - Vico Federico Pappacoda 10 - 73039 Tricase (LE) Italy. Communication, within the same 14-day time limit, can be sent by email to info@blackpalmshop.com by specifying the order number in the item, provided it is confirmed by registered letter with acknowledgment of receipt within the next 48 hours.

6.4 The return of the product must be no later than 14 working days from the date of receipt of the product. The returned products must be intact and in their original packaging. If you exercise the right of withdrawal in accordance with the above provisions, we will be required to refund the sum you paid. Refund will be made free of charge as soon as possible, but only after verification of the integrity of the good.

6.5 In order for the right of withdrawal to be exercised properly, paragraphs 6.1, 6.2, 6.3 and 6.4 of this contract must be complied with and in addition the following conditions must be met:

    
The products should not be used, worn, washed or damaged.
    
The tag should not have been removed from the product.
    
The products must be returned in their original packaging.
    
The shipment must be by express courier to guarantee the traceability of the parcel. The costs are borne by the consumer.
    
The product must be shipped in a special package so that it can not be damaged during transport.

6.6 When the above conditions, which define the terms and conditions for the exercise of the right of withdrawal, are not respected, you will not be entitled to the repayment of the amounts already paid to the seller. However, you can get the product back but at the expense of the consumer, under the same conditions as you have been returned to the seller. Otherwise, the seller has the right to withhold the goods and sums already received.

6.7 The sums will be refunded as soon as possible, in any case within 30 days from the date on which the seller has returned the products and verified their integrity by reimbursing shipping costs.

7) Return and Exchange of Goods


7.1 You can make a change of the product purchased within 14 days from the date of receipt by sending an e-mail to: info@blackpalmshop.com specifying the item "change", then describing the reason, for example, the wrong size, non-conforming merchandise, etc.

7.2 Do not ship the goods before receiving the confirmation from the seller, which will be by email.

7.3 Returns will always be borne by the consumer. Before the change is made, the merchandise must be returned to the seller and must be unused, not deteriorated, labeled and in the original packaging, so under the same conditions as it was delivered to the consumer, only then the seller will make the change.

7.4 The goods must be shipped to Umberto Buffo's Blackpalmshop - Vico Federico Pappacoda 10 - 73039 Tricase (LE) - Italy.

7.5 The product must be shipped in a special packing so that it can not be damaged during transport by means of express courier to ensure traceability.

7.6 The Goods Return / Exchange form can be downloaded at the following LINK.

7.7 A Return / Exchange Form Paper Form must be legible and enclosed in the package containing the returned merchandise.

8) Limitation of Liability


8.1 All information published on the site blackpalmshop.com is understood to be based on information provided by the respective manufacturers.

8.2 Seller may not be held liable for malfunctions, service interruption and site performance resulting from a fortuitous or force majeure unless it is attributable to gross negligence or serious misconduct.


9) Applicable law

9.1 The terms and conditions herein expressly are subject to Italian law.

10) Jurisdiction

10.1 In any dispute arising out of this contract, the consumer shall be aware that the dispute will be settled in accordance with Italian law and law and the competent court shall be the Tribunale di Lecce.


11) Privacy policy

11.1 Personal data provided by the consumer will be treated according to D.L. n. 196/2003 on the protection and treatment of personal data.

11.2 All personal data processed within the company will be used in accordance with D.L. n. 196/2003. These data are used exclusively for the conduct of normal business activities, always following the directives of D.L. n. 196/2003.

11.3 The Seller agrees not to give third party personal data supplied by the consumer.
 

12) Definitions

12.1 With respect to this contract, the following terms have the following meaning:

    
Seller: www.blackpalmshop.com individual company P. IVA 04590120756 with registered office in Vico Federico Pappacoda 10, Tricase (LE) 73039, Italy.
    
Consumer: a natural person who acts for purposes other than business, commercial, craft or professional activity, if any.
    
Order: the order sent by the consumer to the seller, in accordance with the terms of this contract.